We will set the standard for the independent ambulance sector and build on the success of our current contracts with NHS Ambulance Trusts.
Our strategy to achieve this vision is to strengthen and extend our core activities. To implement our strategy, we have identified six strategic objectives;
Increase recruitment and retention.
Improve on performance standards and reduce variation.
Deliver excellence in leadership and development.
Continually review and improve our quality and clinical effectiveness.
Improve satisfaction and experience for all stakeholders.
Develop and promote a world-class training model for pre-hospital care.
Providing an emergency response - Our main purpose is to respond to emergency 999 calls, getting medical help to patients who have serious or life-threatening injuries or illnesses as quickly as possible.
Non-Emergency Transport Service - We run a Non-Emergency Patient Transport Service which provides pre-arranged transportation for patients to and from their hospital appointments and often between healthcare settings, such as one hospital to another.