Improving our services
This section is to keep Staff and Patients updated on any surveys we are conducting and reporting on which are designed to help improve our services
Company Patient Safety and Quality Survey 2010
Thanks to all of the staff who took the time to participate in the 2010 Survey. This website contains information about the survey itself, the data generated through the survey process and the action being taken in response to the results. The website will be updated with progress reports in relation to the issues raised.
The results of the survey are available in the download
there were some comments from Staff about internal rostering and other issues which will be addressed in the forum or in the secure part of the website.
any comments or questioned should be made to Craig Wood by email on craigwood@ersgroup.co.uk
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Patient Survey 2011
Thank you to all involved in the patient survey, from the design of questionairre and collection of data. Thanks in particular to the patients who responded.
We have published the questionairre in the attachment below.
We have also pubished the results in the attachement below.
Type: pdf
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